24/7 Roadside Assistance in San Jose, CA
Not every breakdown needs a tow. Jump starts, lockouts, batteries, flat tires and fuel, brought to you.
24 Hour Roadside Assistance San Jose
Most calls to this line are not tows. A dead battery, keys shut in the car, a flat on the shoulder or an empty tank: five problems that get fixed where the car sits, usually in one visit.
Dispatch answers 24 hours a day. Tell them what the car is doing and where it is parked, and they will say which of the five services below you need and how long the truck will take. If the roadside fix will not hold, the same truck tows it.
Roadside Assistance Services Offered 5 services
Car Jump Start Service
Dead battery on the driveway or in a parking lot? A few minutes on the cables and you are running again.
Car Battery Replacement
If the battery will not hold a charge, a new one is installed where you are parked, no second tow needed.
Car LockOut Service
Keys locked in the car? Our trucks carry lockout tools, so you are back in without a broken window.
Flat Tire Change Service
Spare put on at the roadside. No usable spare, and the car goes on the flat bed to your shop.
Out of Gas & Fuel Delivery
Ran out on the freeway? Fuel is brought to you, day or night, so you can drive to the next station.
Roadside Assistance in San Jose
Roadside assistance is the short list of things that go wrong with a car that are not actually breakdowns. A battery that has gone flat overnight. Keys on the driver seat behind a locked door. A tire that gave out on the way to work. A tank that ran dry two exits early. None of those need a garage, and none of them need the car to be taken anywhere. They need someone to come out with the right thing in the truck.
Guerra Towing handles all five of those calls across San Jose and the surrounding cities, 24 hours a day, and gets to you in 45 minutes or less. You describe what the car is doing and where it is, dispatch tells you which service it is, and you get the quote on that call before anyone sets off. If the roadside fix will not hold, the same company tows it, which is the part a roadside-only company cannot do.
Is It a Roadside Fix or a Tow?
Most of the time it is a fix. Here is how to tell.
It is a roadside fix
A dead battery, keys locked in the car, a flat tire with a spare in the car, or an empty tank. All five roadside services are done where the vehicle is parked, and you drive away on it.
It becomes a tow
No spare in the car, a car that still will not start after a jump or a new battery, or damage that means it should not be driven. Those need a tow, and saying so on the phone saves you a second call-out.
You find out which on the phone
Not after a driver has arrived and looked. Describe what the car is doing when you call, and dispatch will tell you which of the two it is, give you the quote and say how long the truck will be.
When People Call for Roadside Assistance
The calls that come in again and again.
It will not turn over in the morning
The most common roadside call. A jump usually gets it going. If it will not start again after a jump, it needs a new battery, and that is installed where the car is parked.
The door shut with the keys inside
Nothing is broken and nothing is lost. The door is opened where the vehicle stands, for cars, trucks and vans.
A flat on the way somewhere
If the spare is in the car it goes on and you carry on. The truck brings the jack and the wrench, so an empty tool well is not a problem.
The tank ran dry
Enough fuel to reach the nearest open station, brought to the vehicle. Not a full tank: that is what the pump you are about to drive to is for.
Stopped on a freeway shoulder
Get everyone out on the side away from the traffic, behind a barrier if there is one, then call. Tell dispatch the freeway, the direction and the last exit you passed.
What We Bring to a Roadside Call
The right kit for all five jobs, on the truck that comes to you.
Portable jump packs
A dead battery is started from the pack. No second car, no cables across the street.
A new battery, when a jump will not do
Brought to the car and installed where it is parked.
A jack and an impact wrench
So your spare goes on even if the jack and wheel wrench are missing from your car.
Fuel cans, gasoline or diesel
Enough to get you to the nearest open station.
Lockout tools
The door is opened without breaking a window.
What Roadside Assistance Does Not Include
So you call the right people the first time.
Mechanical repairs
If the car needs a mechanic, it is towed to the one you choose.
Tire repair, patching or new tires
Only your own spare is put on. No usable spare, and the car can be towed to a tire shop.
Cutting, programming or replacing keys
Lost or broken keys are a locksmith job. Guerra opens the door when the keys are inside.
Motorcycle lockouts
A locked motorcycle needs a locksmith.
Battery or charging-system testing
A drained battery is jumped, or a dead one is replaced. Nothing is diagnosed at the roadside.
What Our Customers Say
Rated 4.6 out of 5, based on 295 reviews.
“Excellent service, arrived quickly, was very professional and friendly. Helped check my battery then determined it was pretty dead. Quickly changed it...”
“As a single woman who had no idea how to change a tire...Guerra towing came out, in the rain and helped out when three other two companies refused...”
Roadside Assistance FAQs
What San Jose drivers ask when the car will not start.
Do you offer roadside assistance near me?
If you are in San Jose or a surrounding city, yes. Call (408) 828-6533 and tell dispatch where you are; they will give you a realistic arrival time before anyone is sent.
I ran out of gas. Can you bring fuel?
Yes. Fuel is delivered to your vehicle day or night, enough to get you to the nearest station. It is one of the five roadside services on this page.
My battery is dead. Do I need a jump start or a new battery?
Start with a jump start. If the car will not start again afterwards, the battery needs replacing, and a new one is installed where you are parked. Dispatch can send either.
Can you jump start a car at home or in a parking lot?
Yes. Jump starts are done wherever the vehicle sits, at home, at work or in a garage, as long as the truck can reach it.
Is roadside assistance available 24 hours?
Yes. Guerra Towing answers 24 hours a day, seven days a week, weekends and holidays included.
What if the roadside fix does not work?
Then the vehicle goes on the truck, and the tow is quoted before any work starts.
Can you fix or patch my flat tire?
No. Guerra Towing does not repair or patch tires. If there is a usable spare in the car, it is put on at the roadside. If there is not, the car can be towed to a tire shop.
How much does roadside assistance cost?
It depends on the service and where you are. You get a quote on the phone before a truck is sent.
Roadside Assistance Service Locations
Roadside help reaches every city we serve, not just San Jose.
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